Routing guides, ASNs, labels—and the chargebacks that follow when they’re wrong. Handled by people who’ve read the vendor manual.
Pallet & Parcel preps B2B and wholesale orders alongside your everyday ecommerce fulfillment. We read the purchase order, the retailer’s routing guide, the EDI and labeling requirements, the carton and pallet rules, and the delivery instructions before anything moves to the floor. So the people packing your order know what the retailer expects and when.
| Order type | What changes |
|---|---|
| DTC parcel | Individual customer orders, parcel labels, brand packaging, and consumer delivery expectations. |
| Wholesale | Case packs, store allocations, purchase-order instructions, and customer-specific packing or shipping requirements. |
| Retail distribution | Retailer routing guides, EDI transactions, ASNs, carton and pallet labels, appointments, documentation, and chargeback exposure. |
Bring the retailer, the PO, the routing guide, delivery rules, EDI requirements, label specs, carton and pallet configuration, appointment instructions, and the deadline. We’ll tell you what we can run and what needs another solution before anyone commits.
We settle what ships as units, cases, layers, or pallets, which inventory is reserved for the PO, and how DTC, marketplace, and wholesale demand gets prioritized.
We follow the confirmed packing, labeling, ASN, documentation, and handoff process. If EDI is involved, we confirm the required transaction sets and the connection with your provider or the retailer. Not just an “EDI-ready” label.
Changes to the PO, routing guide, inventory, appointment, or carrier instructions need an owner and a decision. We flag the issue to the right contact on your team with the action it needs.
DTC ships one order to one customer. Wholesale and retail add case and pallet configuration, purchase-order rules, retailer documentation, labels, delivery appointments, and compliance steps. All of it gets reviewed before the order is released.
Yes. DTC, marketplace, and wholesale run out of one operation. Before the program starts, we agree with you on inventory allocation, order priority, retailer requirements, and any special handling.
Yes. We support the standard retail set: 850 purchase order, 855 acknowledgment, 856 advance ship notice, 810 invoice, 940 warehouse shipping order, and 945 shipping advice. Before anything goes live we confirm the retailer, the provider, which of those sets they require, the testing process, and who handles what on each side.
Yes. Reading the routing guide is part of the scope. Each one sets its own packing, labeling, documentation, carrier, appointment, and delivery rules, and we confirm them for that retailer before the order moves.
Make the retailer’s requirements operational: clean product and inventory data, an agreed pick level, validated labels and documents, confirmed handoff instructions, and a named owner for exceptions. We won’t promise zero chargebacks. Nobody should, without verified controls and defined exclusions.
Pricing follows the work: receiving, storage, pick level, cartons and pallets, labels, EDI and project work, appointments, carrier coordination, special handling, and accessorials. We’ll scope the program before we quote it.
Bring the retailer, the PO, and the requirements that are keeping you up at night. We’ll tell you what has to be in place before the order moves.
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