About Pallet & Parcel
Your brand has people behind it. So should your fulfillment.
Pallet & Parcel is a fulfillment partner for growing brands across the U.S. We bring ecommerce orders, wholesale shipments, custom kits and returns into one coordinated operation, with people who understand the work behind each order.
The operation behind your next stage
Growth changes what you need from fulfillment. A new sales channel changes inventory planning. A retail order brings routing guides and delivery requirements. A product launch puts packaging, stock and timing under pressure at once.
We help turn those moving parts into a workable plan. Receiving, storage, picking, packing and shipping belong in the same conversation, alongside the people who handle your account and the decisions your team needs to make.
Whether you are handing off fulfillment for the first time or moving from another provider, we start with your products, order mix and priorities. The goal is an operation that supports where your brand is going.
People who know the work
Your account manager learns how your products should be received, stored and packed, then works with the receiving, inventory and fulfillment team leads to keep the plan moving.
When something needs a decision, you need the facts: what happened, which orders or products are affected, and what the next step requires. We work through exceptions with your team and keep the people doing the work connected to the people making the decisions.
What matters on our floor
A plan people can follow. Packaging instructions, inventory rules and order requirements become a documented workflow. We review the details before they become daily work.
A clear view of the costs. Receiving, storage, fulfillment and project work have different cost drivers. We explain the assumptions so you can evaluate the whole operation and understand your invoices.
Preparation for the busy moments. Promotions, launches and seasonal demand need more than an order forecast. We plan inventory, packaging, staffing and exception handling around what is coming.
Based just outside Austin. Built for brands nationwide.
Our operation is just outside Austin, less than 15 minutes from the airport. Your team can be in California, New York or anywhere else in the U.S. We work with you on the inventory, shipping and communication plan that fits your customers and sales channels.
Central Texas is where the work happens. Your brand and your customers shape how we run it.
One partner for the work between pallet and parcel
From receiving inventory to shipping an individual order or preparing a wholesale release, the handoffs matter. Explore the parts of the operation your brand needs:
Tell us what needs to work better.
Bring your products, your plans and the parts of fulfillment that are taking too much of your time. We will talk through the fit and help you map the next step.
Talk to an operator